Policies

Reservations

All services must be reserved with a credit card or gift certificate number. We recommend calling as far in advance as possible to ensure availability. 

Guest Cancellation
We request the courtesy of a 24-hour cancellation notice for all services.  Cancellations of less than 24-hours or no-shows will be charged at 100%.

Arrival Time
To avoid missing any minutes of the spa experience, we suggest that clients arrive early.  Unfortunately, clients arriving after their scheduled appointment time will not receive  an extension of services and will be responsible for full service fees.  All treatments must end at the scheduled time, as to prevent the delay of the next client's services.

Children
Minors are welcome for treatments if accompanied by a parent or with a prior signed waiver. Childcare services are not provided. Out of respect for the privacy of our guests and for the enjoyment and relaxation of all, we ask that children not accompany you to appointments.

New Client Referral
For every new client you refer to Michele's Day Spa you will receive a $15.00 credit towards your next service.

Pricing

Prices subject to change. Please visit our website for most current pricing.

Payment Options
Visa, Master Card, and Cash are accepted. Gift Certificates must be presented at time of use. Gift Certificates are guaranteed for purchased dollar value as service prices may change.

Gift Certificates
Gift Certificates expire one year from date of purchase. Gift Certificates are non-refundable but are transferable to others. 

Merchandise Returned
We gladly give store credit on any unopened and unused retail products returned within 10 days from the purchase date. Receipts are required.  Services are non-refundable. Unused prepaid packages can be exchanged for other services and are not cash refundable.

What do I Wear ?
Michele's Day Spa's guests are provided with a robe, slippers, and towels. We ask that you keep your accessories to a minimum if you must wear any type of jewelry. We are not responsible for personal belongings and therefore, ask that you leave them at home. Loose clothing is always comfortable after a Day Spa visit.

For a massage, wear what you want under your robe. Undress completely for body services, your therapist will keep your body draped in dry services and only expose area to be worked upon, however in wet services such as body scrubs, body wraps and hydro-therapies you will not be draped in order to reap maximum benefits. (Swimsuits are optional in some of these services).Your privacy is always respected.

More...
If it's your first spa visit, let us know. When you first call for reservations, just tell us if it's your first time and we would be happy to talk to you about our various treatments and what to expect.

Shaving on the day of receiving your Sea Salt body Treatment may cause a stinging sensation. However, if you inadvertently shave, we have alternate exfoliating treatments.

Bring sandals if you're getting a pedicure. Remember your toenails will need time to dry, so you don't want to put shoes on after your pedicure.

Give the therapist feedback as to your comfort and special troubled areas.

Relax ... that's generally why you are in the spa. Enjoy, benefit and allow others to "do for you".

Give honest feedback to the therapist, owner, receptionist, etc., as operational personnel want to know if your spa experiences were as expected as to your comfort and special troubled areas.

Stay hydrated. Take advantage of the complimentary beverages in the spa.


At Michele's Day Spa, we believe that you have the right to know about every product that we use. Please do not hesitate to ask questions. And once again, we encourage your suggestions.